1. The contract between us
2. Ownership of rights
3. Accuracy of content
4. Damage to your computer
5. Availability
6. Ordering errors
7. Price
8. Payment terms
9. Delivery charges
10. Payment
11. Risk and ownership
12. Acknowledgement of your order
13. Cancellation rights/Returns
14. Cancellation by us
15. Liability
16. Disclaimer
17. Copyright & Registered Trademarks
18. Notices
19. Changes to legal notices
20. Law, jurisdiction and language
21. Invalidity
22. Privacy
23. Third party rights
These terms and conditions form the basis on which you can visit us and our website. Please read them carefully as they contain important information.
GENERAL TERMS AND CONDITIONS
Stickers4 is a trading name of:
HolloGraphics Ltd,
Unit 3,
The Foundry,
London Road,
Winchester,
Hampshire,
SO23 7QN, UK
Company registration number: 04940860
VAT Number: 823 9293 12
1. The contract between us
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
2. Ownership of rights
All rights, including copyright, in this website are owned by or licensed to HolloGraphics Ltd, trading as Stickers4. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
3. Accuracy of content
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.
4. Damage to your computer
We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
5. Availability
All orders are subject to acceptance and availability. If the Goods you have ordered are not available from stock, we will contact you by e-mail or 'phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.
6. Ordering errors
You are able to correct errors on your order up to the point on which you click on "submit" during the ordering process.
7. Price
The prices payable for goods that you order are as set out in our website. All prices are exclusive of VAT and are correct at the time of entering information.
Wherever it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, offer to sell you the goods of the specification and description at the price stated in the email and will state the period for which the offer or the price remains valid.
8. Payment terms
We will charge your credit account for payment upon receipt of your order unless delivery cannot be fulfilled within 30 days. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from your account then we can cancel the contract and/or suspend any further deliveries to you. This does not affect any other rights we may have.
9. Delivery charges
- Delivery charges vary according to the type of goods ordered and cannot be refunded.
- International orders - Please note that customers are fully responsible for any import duties which may be applied in transit.
- If you are from an EU country we would ask that you send us a list of the items that you require and we will quote for delivery. Since Brexit you will not be able to place your order directly via the website due to changes in VAT rules. We will quote for the Ex-VAT price which you will pay directly to the shipping company (usually DHL) upon import (at your countries rate). This is a tried and tested method which we have been using succesfully since Brexit.
10. Payment
10.1 Our delivery charges are set out on
this page, in our website.
10.2 We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.
10.3 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
10.4 Your payment will show on your credit card statement as a payment to HolloGraphics Ltd
11. Risk and ownership
Risk of damage to or loss of the goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale.
12. Acknowledgement of your order
You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm receipt of your order.
13. Cancellation rights/Returns
13.1 Thank you for your order and we hope you are happy with your purchase. However, with the exception of any made to order items, if you are not satisfied with your purchase for any reason, you may return it to us for a refund. Please see below for more information on our returns policy.
13.2 You must contact us to obtain a Returns Authorisation (see below) and all returns must be posted within 7 days of delivery. All returned items must be in an unused and resaleable condition when we receive them. Stickers must not have been removed from their backing sheet.
13.3 To return an item, please email hello@stickers4.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving your RMA number, place the item securely in its original packaging, including a copy of the invoice or packing slip. Write the RMA number clearly on the outside of the packaging and mail your return to the following address:
Stickers4
Unit 3, The Foundry
London Road
Kings Worthy
Winchester
SO23 7QN
13.4 You will be responsible for all return shipping charges. We strongly recommend using a trackable method to mail your return. We reserve the right to refuse to process a refund for items that are returned to us in an unsaleable condition.
13.5 After receiving your return and inspecting the condition of the item, we will process your refund. Please allow at least 3 working days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
13.6 Customised or bespoke items cannot be returned for a refund unless defective.
13.7 For defective or damaged products, please contact us by email to hello@stickers4.com or by telephone +44(0)1962 882345 to arrange a refund or exchange. You will be re-credited for the costs incurred in returning faulty goods.
14. Cancellation by us
14.1 We reserve the right to cancel the contract between us if:
14.1.1 we have insufficient stock to deliver the goods you have ordered;
14.1.2 we do not deliver to your area; or
14.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
14.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order.
14.3 We reserve the right to remove the service, any special offers or products for indefinite periods of time or cancel the service, any special offers or products at any time, without notice to you.
15. Liability
15.1 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us in writing at our contact address of the problem within 60 days of the date on which you ordered the goods (unless this is not reasonably practicable).
If you notify a problem to us under this condition, our only obligation will be, at your option:
15.1.1 to make good any shortage or non-delivery;
15.1.2 to replace or repair any goods that are damaged or defective; or
15.1.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.
15.2 Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract
15.3 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
15.4 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
16. Disclaimer
16.1 All statements, technical information and recommendations, either on this website or received from any member of HolloGraphics' (t/a Stickers4) staff, are based on tests we believe to be reliable or from information received from our suppliers and tests which we have carried out ourselves. The accuracy or completeness thereof is not guaranteed. Before using, the user shall determine the suitability of the product for its intended purpose, and the user assumes all risk and liability whatsoever in connection therewith.
16.2 Neither HolloGraphics Ltd, nor supplier or manufacturer shall be liable either in tort or in contract for any loss or damage, direct, incidental or consequential, arising out of the use of, or the inability to use, any of the products supplied by HolloGraphics Ltd t/a Stickers4
17. Copyright & Registered Trademarks
All logos, brands and product names that may be featured on this website, are trademarks of their respective owners, and are offered as a convenience for their lawful use only, with proper permission from the copyright holder. It is the express intent of Stickers4 (aka HolloGraphics Ltd) that any unauthorised use of the aforementioned items by the purchaser shall be the sole responsibility of the purchaser. Purchase of any item from Stickers4 (aka HolloGraphics Ltd) is not authorisation for the lawful use of that item. By clicking the 'Buy Now' button you convey to Stickers4 (aka HolloGraphics Ltd) that you have authority (if need be) to use the aforementioned item. If any company or trademark owner should object to this policy then please contact us and we will remove the product from this website immediately.
18. Notices
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Unit 3, The Foundry, London Road, Kings Worthy, Winchester, Hampshire SO23 7QN and all notices from us to you will be displayed on our website from to time.
19. Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
20. Law, jurisdiction and language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
21. Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
22. Privacy
You acknowledge and agree to be bound by the terms of our
privacy policy.
23. Third party rights
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
